The Siesta Store Terms of Use and Site Policies
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Terms of Use
Shipping Policy
Warranty Policy
Returns & Cancellation Policy
Privacy Policy
Site Security
HELP and FAQ's
If you have any questions about these policies, the practices of this site, or your dealings with this site, please contact us via one of the methods listed on our Contact page.
TERMS OF USE
The Siesta Store provides its services to you subject to the following terms. If you visit or shop at The Siesta Store, you accept these terms. Please read them carefully.
ELECTRONIC COMMUNICATIONS
When you visit The Siesta Store or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, data compilations, and software, is the property of The Siesta Store and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of The Siesta Store and protected by U.S. and international copyright laws.
LICENSE AND SITE ACCESS
The Siesta Store grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of The Siesta Store. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of The Siesta Store. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of The Siesta Store and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing The Siesta Store our name or trademarks without the express written consent of The Siesta Store. Any unauthorized use terminates the permission or license granted by The Siesta Store. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of The Siesta Store so long as the link does not portray The Siesta Store or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any The Siesta Store logo or other proprietary graphic or trademark as part of the link without express written permission.
RISK OF LOSS
All items purchased from The Siesta Store are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
PRODUCT DESCRIPTIONS
The Siesta Store attempts to be as accurate as possible. However, The Siesta Store does not warrant that product descriptions, color swatches or other content of this site are accurate, complete, reliable, current, or error-free. If you purchase a product offered by The Siesta Store and it is not as described when you receive it, your sole remedy is to return it in unused condition.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY The Siesta Store ON AN "AS IS" AND "AS AVAILABLE" BASIS. The Siesta Store MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, The Siesta Store DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The Siesta Store DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM The Siesta Store ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. The Siesta Store WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
APPLICABLE LAW
By visiting The Siesta Store, you agree that the laws of the state of Florida, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and The Siesta Store.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, posted on this page. These policies also govern your visit to The Siesta Store. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these terms shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining term.
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SHIPPING POLICY
ALL PRODUCTS, ALL THE TIME - FREE SHIPPING!
LARGE ITEMS (futon mattresses, frames, tables, chairs, sofas and other large items): Shipped via common ground freight carriers. Product is delivered to your front door within seven to fifteen business days. This does not include set-up or assembly, because delivery is provided by a third party. Cost: Included in price of product.
SMALL ITEMS (covers, pillows and other small accessories): Anything that falls within UPS's size limits will be delivered via UPS Ground Service -or- DHL, depending on the distributor. Cost: Included in price of product.
GROUND SHIPPING: Shipping charges will automatically be added to your final invoice, based on the items purchased, and their size. At this time, expedited shipping is not available for our products. Please contact customer service to discuss optional 'white glove' service. Although shipping charges are built in or free with certain accessories and packages, actual shipping charges are non-refundable.
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We'll even install your bedroom furniture for you if you choose our white-glove delivery service option! Contact us for more information.
(Offered at an additional cost on select items) White Glove Delivery Service includes inside placement of products into your room of choice, delivery of items up to two (2) flights of stairs, unpacking of items, debris removal, and product set-up (limited to fifteen (15) minutes). |
SHIPPING OUTSIDE THE CONTIGUOUS 48 STATES: When you check out, your invoice will be transmitted to Customer Service. They will contact you within 1-2 business days to provide you with the shipping charges.
IN-STORE PICK UP: Not available
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WARRANTY POLICY
All of our products are backed with a manufacturers warranty. See our individual product details for information on warranties offered by the respective manufacturer. In most cases, we provide a link to the original, company approved warranty PDF document.
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RETURNS AND CANCELLATIONS POLICY
ALL SALES ARE FINAL ON SPECIAL OR CUSTOM ORDERS, CLEARANCE ITEMS, SINGLE, KING AND SPLIT (TWO-PIECE) COVERS. All returned or cancelled items are subject to a 20% re-stocking fee, with remaining balance issued as in-store credit, valid for six (6) months. The customer is responsible for shipping costs. All merchandise exchanged or returned must be boxed/wrapped/packaged in its original condition or it will not be accepted. Actual shipping charges on any item or package are non-refundable.
A 20% charge will apply to any cancelled items or returned items, which can be credited to a new order of equal or greater value within six (6) months from the date of the original order. All shipping and/or delivery and assembly fees are not refundable after service has been completed. Please contact customer service for return / cancellation authorization.
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PRIVACY
The Siesta Store regards your online privacy as an important and serious matter. We have created this privacy policy in order to demonstrate our commitment to this issue. The following discloses our information gathering and dissemination practices for The Siesta Store.
As The Siesta Store continues to develop we may add new features, change the type of information we gather or the method by which it is gathered. We will adjust this privacy policy to reflect any future changes, and notify users of any personal information we are requesting. Please review this policy for changes from time to time, and contact us if you have any questions.
COOKIES
A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. We use cookies ONLY to keep track of your purchase information while you are conducting a transaction during an individual session.
COLLECTION OF PERSONAL INFORMATION
The Siesta Store requires users to input personal information to access these features on the site:
- Placing an order
- Contact Form
This site's registration forms require users to give us contact information (including your name, email address, postal address and telephone number). Your contact information is stored within our customer database, to track your order. Occasionally, your email address may be used, only by us, to provide you with exclusive offers and special deals on our products. Your personal information will NEVER be sold or shared with any other parties.
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SITE SECURITY
This site (The Siesta Store) has security measures in place to protect the loss, misuse and alteration of the information under our control. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. As is necessary, we transmit the entire credit card number to the appropriate credit card company during order processing. Your credit card information is NOT stored on our servers, and is not made available to any other parties.
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The Siesta Store Help and F.A.Q's
The Siesta Store General Policies and Procedures:
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